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stingray66
Everyday Listener
Joined: 08 Jan 2010
Posts: 54
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 Posted: Wed Apr 20, 2011 8:52 am Post subject: XM app for i phone down???? |
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have a problem with the XM app on my I phone
getting network error my son who is at work can not get it to work I tried it at home and get the same thing
Ended up down loading music dock app and That is working great
so what happen to the xm app |
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smort
Stuck-up Sticky Beak
Joined: 24 Jun 2005
Posts: 175
Location: SoCal
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| Posted: Wed Apr 20, 2011 1:43 pm Post subject: |
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It's working fine on my iPhone 4.
If you're getting a network error, that would indicate a network problem, not an app problem. Maybe the towers in your area are having difficulties or are super busy.
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dewyduster
New Member
Joined: 16 Apr 2012
Posts: 6
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| Posted: Mon Apr 16, 2012 12:56 pm Post subject: |
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| smort wrote: | It's working fine on my iPhone 4.
If you're getting a network error, that would indicate a network problem, not an app problem. Maybe the towers in your area are having difficulties or are super busy. |
It's not a network problem. If you did the upgrade that became available today you may get this error. To fix it, do the following:
1) Remove the app
2) Go to the App Store and reinstall the app - DO NOT LOG IN!
3) Check for updates in the app store. The SiriusXM app should appear
4) Install the update
5) Sign in as normal
It will take an unusually long time to validate your logon but it will go through and allow you to listen. The only bad thing is if you had any favorite channels saved you'll have to readd them. |
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MyNameIsJason
Beer Swilling Hockey Nut
Joined: 30 Apr 2006
Posts: 86
Location: Northeastern PA
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| Posted: Mon Apr 16, 2012 1:23 pm Post subject: |
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| dewyduster wrote: | | smort wrote: | It's working fine on my iPhone 4.
If you're getting a network error, that would indicate a network problem, not an app problem. Maybe the towers in your area are having difficulties or are super busy. |
It's not a network problem. If you did the upgrade that became available today you may get this error. To fix it, do the following:
1) Remove the app
2) Go to the App Store and reinstall the app - DO NOT LOG IN!
3) Check for updates in the app store. The SiriusXM app should appear
4) Install the update
5) Sign in as normal
It will take an unusually long time to validate your logon but it will go through and allow you to listen. The only bad thing is if you had any favorite channels saved you'll have to readd them. |
That didn't work for me. I un-installed again and went to the app store and re-installed. Without the update, it is working for me again. So, to me, it's an issue with the update where it isn't allowing once updated for you to even listen.
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My three friends WERE Lucy, Ethel and Fred. |
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dewyduster
New Member
Joined: 16 Apr 2012
Posts: 6
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| Posted: Mon Apr 16, 2012 2:48 pm Post subject: |
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| MyNameIsJason wrote: | | dewyduster wrote: | | smort wrote: | It's working fine on my iPhone 4.
If you're getting a network error, that would indicate a network problem, not an app problem. Maybe the towers in your area are having difficulties or are super busy. |
It's not a network problem. If you did the upgrade that became available today you may get this error. To fix it, do the following:
1) Remove the app
2) Go to the App Store and reinstall the app - DO NOT LOG IN!
3) Check for updates in the app store. The SiriusXM app should appear
4) Install the update
5) Sign in as normal
It will take an unusually long time to validate your logon but it will go through and allow you to listen. The only bad thing is if you had any favorite channels saved you'll have to readd them. |
That didn't work for me. I un-installed again and went to the app store and re-installed. Without the update, it is working for me again. So, to me, it's an issue with the update where it isn't allowing once updated for you to even listen. |
I'm surprised they allowed this update out. A lot of people are having issues. Even though I can log in and listen, half the sites don't update properly and after about 10 minutes I get a "data connection lost" error. Yet I can click on another channel and listen for another 10 minutes. |
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norbert26
Long Live XM
Joined: 26 Apr 2004
Posts: 2012
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| Posted: Mon Apr 16, 2012 3:38 pm Post subject: |
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| dewyduster wrote: | | smort wrote: | It's working fine on my iPhone 4.
If you're getting a network error, that would indicate a network problem, not an app problem. Maybe the towers in your area are having difficulties or are super busy. |
It's not a network problem. If you did the upgrade that became available today you may get this error. To fix it, do the following:
1) Remove the app
2) Go to the App Store and reinstall the app - DO NOT LOG IN!
3) Check for updates in the app store. The SiriusXM app should appear
4) Install the update
5) Sign in as normal
It will take an unusually long time to validate your logon but it will go through and allow you to listen. The only bad thing is if you had any favorite channels saved you'll have to readd them. |
this will NOT work (unless new problem) this original thread is ONE YEAR old !!!! However this may be valid as now that i check its not loading on my iPhone. Time to try it now that it's to my attention.
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Joined XM 4/18/2004
Pioneer Inno 1 FW Version 1.05
Joined Sirius 5/03/2005
Xact Replay XTR8CK (inactive) |
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norbert26
Long Live XM
Joined: 26 Apr 2004
Posts: 2012
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| Posted: Mon Apr 16, 2012 3:51 pm Post subject: |
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UPDATE : nothing shows up in the APP store for an update and just keep getting network error. Back to slacker APP on my iPhone thats all. Also i never took no updates its the same APP that was in the phone for some time.
_________________
Joined XM 4/18/2004
Pioneer Inno 1 FW Version 1.05
Joined Sirius 5/03/2005
Xact Replay XTR8CK (inactive) |
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syphix
XM 24/7
Joined: 06 Oct 2002
Posts: 910
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| Posted: Mon Apr 16, 2012 5:12 pm Post subject: |
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Hmm...I did as one comment suggested and completely deleted the app to try downloading the new (2.0.1) version. But it's sitting on "Waiting..." forever. Perhaps Apple stopped downloads of the app and will revert the the older version until SXM submits a new *working* one.
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Nathan |
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mikeargo
XM for Life
Joined: 17 May 2003
Posts: 4224
Location: Anderson,SC
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| Posted: Mon Apr 16, 2012 6:08 pm Post subject: |
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From SXM FB:
We are aware of the issue and are working towards a fix. As soon as we know more we will reach out to you. Thanks, Jess
Our engineers are working on the app at the moment as soon as we have an update we will let you know. Thanks, Jess
Since they usually take off @ 5pm, I don't expect this to be fixed until tomorrow morning  |
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dewyduster
New Member
Joined: 16 Apr 2012
Posts: 6
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| Posted: Mon Apr 16, 2012 6:09 pm Post subject: |
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| syphix wrote: | | Hmm...I did as one comment suggested and completely deleted the app to try downloading the new (2.0.1) version. But it's sitting on "Waiting..." forever. Perhaps Apple stopped downloads of the app and will revert the the older version until SXM submits a new *working* one. |
It took a good 10 minutes for me to log in the first time. I was about to give up then all of a sudden it started pulling down the channels. |
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Ryan
Site Admin
Joined: 14 Aug 2002
Posts: 48108
Location: St Louis, MO
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| Posted: Mon Apr 16, 2012 6:16 pm Post subject: |
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Now you guys know how Android users feel 
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dewyduster
New Member
Joined: 16 Apr 2012
Posts: 6
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| Posted: Mon Apr 16, 2012 6:21 pm Post subject: |
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| mikeargo wrote: | From SXM FB:
We are aware of the issue and are working towards a fix. As soon as we know more we will reach out to you. Thanks, Jess
Our engineers are working on the app at the moment as soon as we have an update we will let you know. Thanks, Jess
Since they usually take off @ 5pm, I don't expect this to be fixed until tomorrow morning |
Thanks for the info mikeargo. |
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mikeargo
XM for Life
Joined: 17 May 2003
Posts: 4224
Location: Anderson,SC
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| Posted: Mon Apr 16, 2012 7:32 pm Post subject: |
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| dewyduster wrote: | | mikeargo wrote: | From SXM FB:
We are aware of the issue and are working towards a fix. As soon as we know more we will reach out to you. Thanks, Jess
Our engineers are working on the app at the moment as soon as we have an update we will let you know. Thanks, Jess
Since they usually take off @ 5pm, I don't expect this to be fixed until tomorrow morning |
Thanks for the info mikeargo. |
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norbert26
Long Live XM
Joined: 26 Apr 2004
Posts: 2012
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| Posted: Mon Apr 16, 2012 7:41 pm Post subject: |
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i got home and have been trying to uninstall it and reinstall it . next thing you know log in was hosed then it went back to network error. gee an email to all subs would have been nice .
_________________
Joined XM 4/18/2004
Pioneer Inno 1 FW Version 1.05
Joined Sirius 5/03/2005
Xact Replay XTR8CK (inactive) |
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mikeargo
XM for Life
Joined: 17 May 2003
Posts: 4224
Location: Anderson,SC
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| Posted: Mon Apr 16, 2012 8:10 pm Post subject: |
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| Just got mine up & running with 2.0 features- seems to be working fine now |
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